Delete Your Account
How to request deletion
You can request deletion of your Evide account and associated personal data by emailing us from your registered email address or by including your registered mobile number in the request.
Send your deletion request to: info@evide.co.in
Please include the following in your email:
- Subject line: “Account Deletion Request”
- Your registered mobile number
- Your full name as shown in the app
What data will be deleted
Upon successful verification, we will delete:
- Your account profile (name, mobile number, profile photo)
- Your saved addresses and pincode preferences
- Your booking history associated with your account
- Any uploaded documents linked to your profile
What data may be retained
We may retain certain information where required by law, for fraud prevention, dispute resolution, or to comply with legal obligations. Retained data is kept only for as long as necessary and is not used for marketing purposes.
Processing time
Account deletion requests are typically processed within 7 business days. You will receive a confirmation email once your account has been deleted.
Alternative method
You can also request account deletion through the Evide app by going to Profile → Settings → Delete Account, if this option is available in your app version.
Questions
For privacy-related questions, see our Privacy Policy or contact info@evide.co.in.